How To Order
When you are ready to place an order we have four convenient options.
Our website features a shopping cart loaded with the latest in technology
& security.
Rest assured we will promptly review and confirm your order. Click here for
shopping cart help, here for help on getting
started, or here to review the order process.
Email - You may download an order form
and email your order to us
we will promptly review and confirm your order.
Fax – You may print an order form and fax your order to us toll free.
We will promptly review and confirm your order.
Mail – You may print an order form and mail your order to us.
We will promptly review and confirm your order.
Call toll free 800-919-9200 and speak to a friendly customer service
representative. Monday – Friday from 8:00-5:00 PST If you need additional assistance.
If you would like us to match a previous order please reference an invoice
number, date or event so that can duplicate your order.
Still have questions? View our Frequently Asked Questions or
Contact us.
The Order Process
-
Place your order in one of the four convenient ways found above.
-
You will receive an automated order confirmation email.*
-
A customer service representative will review your order. Once your order has been accepted and processed for production or fulfillment we will contact you via email with confirmation of your ship date and scheduled delivery date.
-
We fill your order from stock or print and assemble your custom order.
-
We ship your order and you receive a ship notification with your tracking
number and confirmed scheduled delivery date via email.
-
Your ribbons arrive! Open and enjoy. A receipt is shipped with your ribbons
and can be found in the plastic pouch attached to the top left hand corner
of the box.
*Communicating with us via email We have found several reasons e-mails
fail to make it to our customers including security and spam settings on your
computer or on those of your service provider and typos during the order process.
We always send an order confirmation via email, if for some reason you do
not receive a confirmation please contact
us by phone:800-919-9200.
|