Browse the categories below and please don’t hesitate to Contact Us for help!

The Ribbons Galore customer service team is happy to help! You can reach out to us by phone at 800-919-9200, shoot us an email at info@ribbonsgalore.com, or use the Live Chat feature floating in the bottom right corner of the website. We're here Monday - Friday, 8am - 4:30pm Pacific Time.
Please contact Customer Service, we will be happy to re-create your previous design and assist you with placing an order. It was not possible to transfer order history and saved designs to the new Ribbons Galore designer and web platform.
Ribbons Galore does not currently have a showroom or the facilities to accept orders on-site. Our customer service staff is happy to help you by phone at 800-919-9200.
We are happy to send a sample ribbon or two for confirmation of size, quality and color. Please email your request to info@ribbonsgalore.com or give us a call us at 800-919-9200.
We have a $10.00 minimum purchase for any order. The minimum quantity varies per product and can be found in the price grid on each product page.
Pay by Credit Card online (Visa, Mastercard, American Express or Discover)
We accept Purchase Orders from Public Schools and Government Agencies. Your delivery date will be recalculated once a signed copy of the PO is received. Please email it to us at info@ribbonsgalore.com.
Pay by Check - if time permits. Production time and delivery date will be scheduled after we receive the check by mail.
Please email it to us at info@ribbonsgalore.com. We will verify and set your account to tax exempt.
All incoming orders are thoroughly reviewed by a senior customer service rep. They will confirm any questions or concerns with you before approving the order for production. The order processing begins with emailing you an itemized invoice and ribbons previews (for custom orders). Please watch for this communication and review carefully. Your order is now “in production” and we are moving swiftly to ensure your order is completed and delivered on or before your delivery date.
Due to our fast order processing time, changing an order can get complicated. While every effort is made to accommodate change requests, once an order has been released into production additional cost and production time may be required and will be quoted prior to making any changes. Please review your order carefully in the checkout process.
We want you to love your ribbons! Please reach out to us by phone at 800-919-9200 or email at info@ribbonsgalore.com and we will work with you to correct the issue.
At Ribbons Galore we pride ourselves on quality and customer service. Because of this, we go to great lengths to ensure all orders are filled accurately, on time, and are of the highest quality. Accordingly, Ribbons Galore accepts returns and will provide a full refund of your payment if we have made an error or you are disappointed with the merchandise. Returns must be initiated within 15 days of receipt.
Stock item orders which have been filled and delivered as ordered can be returned. A credit will be issued upon receipt of the return less shipping costs and a 15% restocking fee ($15 minimum).
Ribbons Galore offers great quantity discounts and our Customer Service team is happy to work with you to optimize your order to ensure you get the best price possible.
The Ribbons Galore product pages feature a shipping calculator which will display delivery date options and shipping costs.
Yes, we offer Rush Shipping on custom ribbons and have an extensive line of pre-printed ribbons in stock for quick delivery. Please contact Customer Service if you are concerned about your delivery timeline.
The Ribbons Galore shipping calculator located on each product page will display shipping cost and delivery date options.
Our preferred shipping provider is UPS. For US addresses outside the lower 48 States and some small orders we offer a USPS Priority Mail option.
Yes, your order can be picked up here in Roseville, California. Select the "Pick Up at Factory" shipping option and we will email you when your order is complete. Visit our Contact Us page for our address.
We would love to be able to use your shipping account number, however our software system does not allow us to collect, verify and insert the data needed to use 3rd party or receiver billing for shipping charges.
Premium shipping method delivery dates are guaranteed, receive priority in production, and are often delivered early. If your order is delivered after your guaranteed date you may keep the product and receive a refund for the shipping charges or return the product for a full refund. Please Contact Us for a Delivery Guarantee refund within 7 days from the scheduled delivery date. Certain conditions can void this guarantee. For complete information, see our Guarantee page.
If you experience any shipping problems, please Contact Us. We will do everything possible to correct the situation.
We use UPS as our primary shipping carrier, and they are unable to deliver to post office boxes.
Yes, we ship to all US Territories and APO/FPO addresses via USPS Priority Mail. We cannot guarantee delivery dates for these orders.
Ribbons Galore is not currently shipping ribbons internationally. We recommend using a ship forwarding service such as shipito.com (no affiliation).
The Ribbons Galore customer service team would be happy to create an awesome and free ribbon design for you! We just need a bit of info from you to get started. Please Contact Us.
Yes, while designing your ribbons select “Multiple ribbons with the same design and different award titles” in the Options tab. This activates the award title area on the Text tab. Additional award titles can be entered in the Quantities & Variations tab. This feature allows for text and color variations in a single design with quantity discounts. For more extensive changes you will need to create a design for each variation independently.
Yes, however due to the production complexities each variation must be designed independently and the quantities cannot be combined for discounts.
Type the first letter and hit enter/return on your keyboard, then type the second letter and enter, and so on. Helpful hint: vertical text typically looks best in all caps.
Yes, after entering your text click on the “more tools” button and you will see more advanced text editing tools. Helpful hint: arched text typically looks better in all caps.
Ribbons Galore does not print full color ribbons.
Our ribbon and foil for printing are not manufactured to PMS color standards. You may use a PMS color for reference and we will be happy to show you the closest match we have and provide samples. Please Contact Us.
Yes, however due to the production complexities each variation must be designed independently and the quantities cannot be combined for discounts.
Unfortunately computer screen variables make it impossible for us to 100% accurately show ribbon and foil print colors online. If color is critical to your ribbon, please Contact Us for a color swatch.
The preview provided in the ribbon designer serves as your proof. If the Ribbons Galore team does more than minor optimizing in the review process, we will send a revised preview for approval.
This is a low resolution electronically generated preview image that allows us to show an approximation of how your ribbon will look. Rest assured that our pre-press artist will not approve your order for production if they doubt the quality of the high-resolution output used for printing.
We will center the imprint left to right unless it is obviously represented otherwise in your design. The vertical space is printed to match the preview as close as possible. When in doubt we will leave a touch more margin on top than bottom. If you need a particular amount of space left at the top or bottom please let us know in the special instructions box.
Yes, you can upload an image in the ribbon designer. Please see our Artwork Guidelines section in these Frequently Asked Questions for best results.
Yes, if you have a graphics program you can create a black and white image of the imprint and upload it in our designer.
We do not print on side streamers at this time.
Best results are achieved with a high resolution .png image saved in black over transparent background. Artwork should be at least 300 pixels per inch with no gray tones or shading. The designer will colorize the black portions of your image with the print color you select.
Our designer will accept .png .jpg .pdf and .gif files.
Yes, please email your image to us at info@ribbonsgalore.com and we will be happy to help.
Many images can be easily converted to black and optimized for ribbons. Please email your image to us at info@ribbonsgalore.com and we will be happy to review it and see what we can do to help.
We are happy to look at your image to see if a little adjustment will make a difference. Please email your image to us at info@ribbonsgalore.com and we will see what we can do to help.
Yes, you can use multiple images to create your perfect ribbon.
The ribbon designer does not see white. Black portions of your image are displayed in the foil color you select. Upload a black version of your image or send it to us at info@ribbonsgalore.com and we will be happy to optimize it for you.
This is a low resolution electronically generated preview image that allows us to show an approximation of how your ribbon will look. We are happy to review your image to see if a little adjustment will make a difference. Please email your image to us at info@ribbonsgalore.com and we will see what we can do to help.
We start with a single faced satin acetate ribbon that was designed for the Award Ribbon Industry.
Our ribbon is made with pulp products harvested in US government-regulated forests managed for ecologic sustainability. The timber used to manufacture our ribbon is selectively culled from designated forests destined for replanting so that future generations will enjoy the benefits of our natural environment.
Our satin ribbon is finished with a “starch like” coating which gives it the body required to be printed and finished into beautiful award ribbons. It has what we describe as a sturdy or substantial feeling. This is not a paper-thin floral ribbon or silky soft bridal ribbon. It’s the perfect award ribbon.
We print with highly specialized hot foil stamping equipment that uses a combination of heat, pressure and time to adhere foil to ribbon.
All of our award rosettes come with event tags for recording winner, date, and event information.